Reservations
All reservations and enquires handled by our company, PRAYA TRAVEL, will be conducted as efficiently as possible. To assist us in the completion of your reservations and enquires we ask that you provide us with all the information required to help complete your booking, i.e. Flight details, number of persons, travel dates etc.
Confirmation
Confirmation will be made by email, SMS,WA, Facebook or facsimile. https://wa.me/6287765806161
Cancellations
30 days prior to arrival – full refund
14 days prior to arrival - 80% refund
7 days prior to arrival - 65% refund
5 days or less prior to arrival – no refund
Note: Some of the hotelier or airline cancellation policies will be mentioned on agreement and above cancellation policy will be not valid
Payments
We require payment of 15% at the time of booking and then payment in full upon arrival at our office in Senggigi, Lombok.
Deposit
Payments can be made by, Paypal - wire transfer e.g. Western Union - telegraphic bank transfer
Bank Details for PRAYA TRAVEL
Final payments can be made at our office or through our representative using cash, credit card, Visa, Master Card.
Vouchers
Our office will issue exchange vouchers to be used for accommodation, meals and transport with agreed service providers.
Discount vouchers issued on our travel brochures will be honored upon presentation at our office, subject to terms and conditions stated on the brochure.
Liability
We will strive to provide the best service possible. However, PRAYA TRAVEL is acting as an agent for transport, hotel, airlines and all other tourist contractors. We cannot be held responsible for any loss, damage, change of schedules or any other irregularities that are beyond our control.
PRAYA TRAVEL reserves the right to change any itinerary if it is found to be in the best interest of all concerned.
Transportation
To ensure the safety and satisfaction of our clients, all transportation provided will be of the very highest standard. All vehicles used will have air conditioning, high levels of comfort and English speaking drivers.
Accommodation
All accommodation provided in the area at the middle to upper budget range, will include air conditioning, hot water, and close proximity to all amenities with the highest levels of service. For all accommodation in other areas, we will strive to ensure that the best accommodation available will be provided. We are in regular communication with all our accommodation contractors and strive to maintain the highest levels of comfort for our clients.
Please contact us now for pre booking of your accommodation, tours and flight ticket to Lombok
We are available to serve you the best
